The management is convinced that by implementing an efficient Quality Management System(QMS) in line with other standards, it will not only improve the quality of operations and services but also yield the required customer/stakeholders service satisfaction.
It becomes the responsibility of management to ensure that requirements, work methods, procedures, codes/standards are comprehensively adhered to by all personnel by way of continuous training, counselling and proper information dissemination.
This manual outlines are designed to ensure proper implementation of company quality programs and it is therefore the obligation of all staff to ensure total compliance.